🔄 Return & Exchange Policy

  • ✅ Return Period: Products can be returned or exchanged within 7 days of delivery.

  • ✅ Valid Reason Required: Return or exchange will be accepted only if:

    • The product is damaged, defective, or not working as expected

    • You received the wrong item

📦 Important Return Conditions

  • 🎥 Video Proof Required: In case of damaged or defective items, please record a complete unboxing video from the moment you open the package.

  • 📬 Send Us the Video: Share the unboxing video with us within 24 hours of delivery via WhatsApp or email.

  • 📄 Original Bill Required: Keep the original bill/invoice safe. It must be shown during return or exchange.

  • 🔁 Exchange: Exchange is only possible if the original product is returned with packaging and bill.

🛡️ Warranty Policy

  • 🕒 6-Month Guarantee: All eligible products come with a 6-month warranty from the date of delivery.

  • 📄 Bill Required for Warranty Claim: No exchange or warranty support will be provided without the original purchase bill.

🚫 Non-Returnable Items

  • Items returned after 7 days of delivery

  • Products without original packaging or bill

  • Physical damage caused by misuse

📞 Need Help?

For returns, exchanges, or warranty claims, contact our support team:

📧 Email: vgrs.lion@gmail.com
📱 WhatsApp: [8591092286]